Carmen De Jongh
Destination Consultant
Southern Africa Destination Management Consultant & Travel Specialist.
Exceptionally curated. Entirely yours.
About
Carmen de Jongh
I am an independent Southern Africa Destination Consultant with a strong personal brand built on trust, expertise and long-term relationships.
My interpretation of travel planning is delightfully unique, going above and beyond the typical booking and research to incorporate unexpected personalisation.
Over the course of my career I built long-term relationships with a network of connections trusted partners. With first-hand knowledge of South Africa, Botswana, Namibia, Zimbabwe, Zambia and Mozambique, I personally curate every itinerary to reflect my clients’ travel style, pace and expectations.
My approach resonates strongly with travellers from the UK, USA and EU, where high service standards, transparency and meticulous attention to detail are not just appreciated but expected.
This is travel, designed with intention.
Services
How Carmen Works
Itinerary Development
Crafting highly personalized, tailor-made, or pre-packaged tours for individuals (FITs) and groups.
Logistics & Ground Handling
Managing transportation (transfers, car rentals, private charters).
Accommodation Arrangements
Booking hotels, guest houses, and villas.
24/7 In-country Support
Booking hotels, guest houses, and villas.
Local Experiences & Tours
Arranging guided excursions, cultural workshops, and city sightseeing.
Supplier Negotiations
Securing competitive rates with local vendors, hotels, and attractions.
Specialized Services
Offering foreign language support, managing MICE (meetings, incentives, conferences, and exhibitions), and handling visa/local information.
Local Experiences & Tours
Arranging guided excursions, cultural workshops, and city sightseeing.
Supplier Negotiations
Securing competitive rates with local vendors, hotels, and attractions.
Specialized Services
Offering foreign language support, managing MICE (meetings, incentives, conferences, and exhibitions), and handling visa/local information.
Rovos Rail Specialist
Top Sales Agent
Carmen’s approach to luxury rail travel is anything but ordinary. As a trusted Rovos Rail specialist and proudly recognised as the Top Sales Agent in South Africa for Rovos Rail, her expertise goes far beyond securing a reservation. Her long-standing relationship with the Rovos Rail team and her deep understanding of the product allows her to craft journeys that feel seamless, considered and entirely personal.
From the classic Cape Town to Pretoria route to the extended Southern Cross and cross-border rail experiences, Carmen weaves Rovos Rail into bespoke Southern Africa itineraries with intention and artistry.
Luxury rail becomes the thread that connects private safaris, boutique lodges and rich cultural exploration into one cohesive, unforgettable experience.
Focused on International Markets
Destination Management
Carmen works closely with clients and travel advisors from the UK, USA and EU to provide thoughtfully curated Southern Africa experiences that meet the highest standards of service and attention to detail.
United Kingdom
Value-driven luxury journeys focused on sustainability and authenticity, combining cultural experiences and attention to detail.
United States
Thoughtfully tailored itineraries that blend immersive experiences, comfort and exceptional service.
European Union
Flexible, elevated travel designed for longer stays and slower travel, allowing time to experience the rich Southern African cultures.
Why Work With Carmen
The Personal Approach
Carmen’s personal approach sets her apart. Every itinerary is designed, reviewed, and refined by Carmen herself – ensuring consistency, accountability, and exceptional quality. Her role goes beyond logistics; she acts as a trusted advisor throughout the planning process.
By combining local insight with an international mindset, Carmen creates journeys that feel effortless, personal and professionally managed from start to finish. Every journey reflects her commitment to excellence and thoughtful design, allowing you to focus on the experience while she takes care of the rest.
Professional Credentials & Industry Recognition
Carmen De Jongh is proud to work with some of Southern Africa’s most iconic travel brands. She is a trusted partner of Rovos Rail and is recognized as the Top Sales Agent in South Africa for Rovos Rail, a distinction that reflects her deep product knowledge, strong client relationships, and consistent performance.
This close partnership allows Carmen to seamlessly incorporate Rovos Rail journeys into bespoke Southern Africa itineraries, offering her clients access to one of the world’s most luxurious rail travel experiences.
Awards
Youngest Travel Counsellor Internationally in 2010
Blue Train Top Sales Agent since 2011
Rovos Rail Top Sales Agent (Individual) in Africa since 2023
Thrifty Car Rental Top Sales Agent 2017
Client Testimonials
Read Our Reviews
Carmen’s reputation is built on long-term client relationships and consistently exceptional travel experiences across Southern Africa.
Work Directly with Carmen
Lets chat
For travelers seeking expertly curated Southern Africa journeys, Carmen works directly with a limited number of clients each year to ensure a highly personal, hands-on planning experience.
Enquiries are welcomed from international travellers looking for refined, seamless, and memorable Southern Africa travel experiences.
Contact Us
- (+27) 022 772 1344
- carmen@luxustravel.co.za
-
145 Oostewal Road
No 6 Oostewal Business Centre
Langebaan
Western Cape
South Africa
7357